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We compare robots and smart tech sold in Australia. We don't sell them, so we can't see your order. Here's who can help with what.
We compare robots and smart home gadgets and link you to a place to buy each one. When you click through, you buy from that store, not from ServiceBot. We don't hold stock or take payment.
The store you bought from. Your order and payment went through them, so they handle returns and warranty claims. Under Australian Consumer Law, the business that sold you the product is your first stop for a repair, replacement or refund, and your order confirmation has their contact details. If you can't work out who sold it, send us the product name and we'll point you in the right direction.
We compare the specs the makers publish, the ones that matter for that category, like mop lift on a robot vacuum or slope rating on a mower. We check what's actually sold in Australia, and where a maker publishes nothing, we say so. Some links are affiliate links, so we may earn a commission if you buy. That costs you nothing extra and doesn't change what we recommend.
No. Your order sits with the store you bought from, so tracking comes from them, usually by email or in your account on their site.
Not at the moment. ServiceBot compares and recommends, then links you to a store to buy from.
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